Terms of Use | ZavUniq<\/title><\/p>\n<style>\n:root{\n --theme-primary:#111111;\n --theme-secondary:#C9A227;\n --ink:#16181d;--muted:#626872;--line:#e4e7eb;--soft:#f7f8fa;--soft2:#fbfbfc;--white:#fff;\n --radius:16px;--shadow:0 10px 28px rgba(20,25,35,.055);\n}\n*{box-sizing:border-box}\nhtml{scroll-behavior:smooth}\nbody{margin:0;background:#fff;color:var(--ink);font:16px\/1.68 Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,\"Segoe UI\",Arial,sans-serif}\na{color:var(--theme-primary);font-weight:700;text-underline-offset:3px}\na:hover{color:var(--theme-secondary)}\na:focus-visible,summary:focus-visible{outline:3px solid var(--theme-primary);outline-offset:3px;border-radius:6px}\n.shell{max-width:1160px;margin:auto;padding:44px 22px 68px;overflow-wrap:anywhere}\n.topline{display:flex;justify-content:space-between;gap:18px;align-items:center;padding-bottom:14px;border-bottom:1px solid var(--line);color:var(--muted);font-size:.84rem}\n.topline strong{color:var(--ink)}\n.kicker{display:inline-flex;align-items:center;gap:9px;color:var(--theme-primary);font-size:.78rem;font-weight:900;letter-spacing:.12em;text-transform:uppercase}\n.kicker:before{content:\"\";width:28px;height:3px;border-radius:999px;background:linear-gradient(90deg,var(--theme-primary),var(--theme-secondary))}\nh1{margin:12px 0 10px;font-size:clamp(2.4rem,6vw,4.5rem);line-height:.98;letter-spacing:-.055em}\nh2{margin:0 0 10px;font-size:clamp(1.25rem,2.5vw,1.65rem);line-height:1.25;letter-spacing:-.02em}\nh3{margin:0 0 8px;font-size:1.05rem}\np{margin:0 0 14px;color:var(--muted)}\nul,ol{margin:9px 0 0;padding-left:22px;color:var(--muted)}\nli{margin:6px 0} li::marker{color:var(--theme-secondary)}\n.lead{max-width:850px;font-size:1.06rem;color:var(--muted)}\n.rule{height:1px;background:var(--line);margin:26px 0}\n.note{padding:16px 18px;border-left:4px solid var(--theme-primary);background:var(--soft);color:var(--muted)}\n.note strong{color:var(--ink)}\n.table-scroll{overflow-x:auto;border:1px solid var(--line);border-radius:14px;background:#fff;-webkit-overflow-scrolling:touch}\ntable{width:100%;min-width:720px;border-collapse:collapse;background:#fff}\nth,td{padding:13px 14px;border-bottom:1px solid var(--line);text-align:left;vertical-align:top}\nth{background:var(--soft);color:var(--ink);font-size:.88rem;font-weight:850} td{color:var(--muted)} tr:last-child td{border-bottom:0}\n.pill{display:inline-flex;align-items:center;padding:5px 9px;border:1px solid var(--line);border-radius:999px;background:#fff;color:var(--muted);font-size:.82rem}\n@media(max-width:760px){.shell{padding:30px 15px 48px}.topline{align-items:flex-start;flex-direction:column}.lead{font-size:1rem}}\n@media(prefers-reduced-motion:reduce){*,*::before,*::after{scroll-behavior:auto!important;transition:none!important;animation:none!important}}<\/p>\n<p>.terms-head{padding:38px 0 28px;border-bottom:1px solid var(--line)}\n.terms-layout{display:grid;grid-template-columns:235px 1fr;gap:44px;margin-top:30px}.terms-index{position:sticky;top:18px;align-self:start;max-height:calc(100vh - 40px);overflow:auto;border-right:1px solid var(--line);padding-right:20px}.terms-index a{display:block;padding:5px 0;color:var(--muted);text-decoration:none;font-size:.82rem}.terms-index a:hover{color:var(--theme-primary)}\n.term{display:grid;grid-template-columns:48px 1fr;gap:18px;padding:22px 0;border-top:1px solid var(--line)}.term:first-child{border-top:0}.tn{font-size:.92rem;font-weight:900;color:var(--theme-primary);padding-top:3px}.term h2{font-size:1.22rem}\n@media(max-width:850px){.terms-layout{grid-template-columns:1fr}.terms-index{position:static;max-height:none;border-right:0;border-bottom:1px solid var(--line);padding:0 0 14px;columns:2}.term{grid-template-columns:38px 1fr}}\n<\/style>\n<p><main class=\"shell\"><\/p>\n<div class=\"topline\"><span><strong>Legal Terms<\/strong> \u00b7 Website and purchase terms<\/span><span>Last updated: 11 September 2026<\/span><\/div>\n<section class=\"terms-head\">\n<div class=\"kicker\">Terms<\/div>\n<h1>Terms of Use<\/h1>\n<p class=\"lead\">These terms set out the principal rules for website use, ordering, payment, shipping, returns, exchanges and consumer rights.<\/p>\n<\/section>\n<div class=\"terms-layout\">\n<nav class=\"terms-index\" aria-label=\"Terms index\"><a href=\"#t1\">1. Scope<\/a><a href=\"#t2\">2. Website Use<\/a><a href=\"#t3\">3. Product Information<\/a><a href=\"#t4\">4. Prices and Taxes<\/a><a href=\"#t5\">5. Orders<\/a><a href=\"#t6\">6. Order Acceptance<\/a><a href=\"#t7\">7. Processing<\/a><a href=\"#t8\">8. Cancellation<\/a><a href=\"#t9\">9. Address Changes<\/a><a href=\"#t10\">10. Payments<\/a><a href=\"#t11\">11. Shipping Fees<\/a><a href=\"#t12\">12. Free Shipping<\/a><a href=\"#t13\">13. Dispatch<\/a><a href=\"#t14\">14. Estimated Delivery<\/a><a href=\"#t15\">15. Tracking<\/a><a href=\"#t16\">16. Customs and Import Duties<\/a><a href=\"#t17\">17. Lost Parcels<\/a><a href=\"#t18\">18. EU Right of Withdrawal<\/a><a href=\"#t19\">19. Returns<\/a><a href=\"#t20\">20. Return Shipping<\/a><a href=\"#t21\">21. Exchanges<\/a><a href=\"#t22\">22. Defective \/ Incorrect \/ Incomplete Goods<\/a><a href=\"#t23\">23. Refunds<\/a><a href=\"#t24\">24. Personalised Goods Exception Where Applicable<\/a><a href=\"#t25\">25. Statutory Consumer Rights<\/a><a href=\"#t26\">26. Intellectual Property<\/a><a href=\"#t27\">27. Liability<\/a><a href=\"#t28\">28. Privacy<\/a><a href=\"#t29\">29. Changes<\/a><a href=\"#t30\">30. Contact<\/a><\/nav>\n<div>\n<section class=\"term\" id=\"t1\">\n<div class=\"tn\">01<\/div>\n<div>\n<h2>Scope<\/h2>\n<p>These Terms of Use apply to use of this website and purchases made through it. Mandatory statutory consumer rights always prevail where they cannot lawfully be excluded or limited.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t2\">\n<div class=\"tn\">02<\/div>\n<div>\n<h2>Website Use<\/h2>\n<p>Use the website lawfully and do not misuse, interfere with or attempt to damage its operation, security or availability.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t3\">\n<div class=\"tn\">03<\/div>\n<div>\n<h2>Product Information<\/h2>\n<p>We aim to present product descriptions, images and information accurately. Minor display differences may occur due to devices, screens or other technical factors.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t4\">\n<div class=\"tn\">04<\/div>\n<div>\n<h2>Prices and Taxes<\/h2>\n<p>Displayed product prices include applicable tax according to the website\u2019s pricing configuration. Customs and import duties, where applicable, are separate.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t5\">\n<div class=\"tn\">05<\/div>\n<div>\n<h2>Orders<\/h2>\n<p>Submitting an order is a request to purchase the selected items using the details supplied at checkout.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t6\">\n<div class=\"tn\">06<\/div>\n<div>\n<h2>Order Acceptance<\/h2>\n<p>An order becomes subject to fulfilment once accepted through the normal order process. We may contact you if information is incomplete or a transaction cannot be completed.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t7\">\n<div class=\"tn\">07<\/div>\n<div>\n<h2>Processing<\/h2>\n<p>Orders are generally processed within 1\u20133 business days.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t8\">\n<div class=\"tn\">08<\/div>\n<div>\n<h2>Cancellation<\/h2>\n<p>You may request cancellation before dispatch by contacting support@zavuniq.com. After dispatch, cancellation cannot be guaranteed.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t9\">\n<div class=\"tn\">09<\/div>\n<div>\n<h2>Address Changes<\/h2>\n<p>You may request an address change before dispatch. After dispatch, a change cannot be guaranteed and may depend on the carrier.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t10\">\n<div class=\"tn\">10<\/div>\n<div>\n<h2>Payments<\/h2>\n<p>Payments are processed through Stripe. The payment methods shown on the Payment or Checkout page apply to the transaction.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t11\">\n<div class=\"tn\">11<\/div>\n<div>\n<h2>Shipping Fees<\/h2>\n<p>Standard shipping is 6$ for orders below the free-shipping threshold.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t12\">\n<div class=\"tn\">12<\/div>\n<div>\n<h2>Free Shipping<\/h2>\n<p>Orders reaching 50 qualify for free standard shipping.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t13\">\n<div class=\"tn\">13<\/div>\n<div>\n<h2>Dispatch<\/h2>\n<p>Orders are dispatched within 3 business days.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t14\">\n<div class=\"tn\">14<\/div>\n<div>\n<h2>Estimated Delivery<\/h2>\n<p>Estimated transit time is 7\u201315 business days after dispatch. This is an estimate rather than a guaranteed delivery date. Timing may vary due to destination, carrier operations, customs processing, peak periods, weather, public holidays or other circumstances outside reasonable control, without limiting statutory responsibilities.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t15\">\n<div class=\"tn\">15<\/div>\n<div>\n<h2>Tracking<\/h2>\n<p>All orders include shipment tracking. Tracking information is provided after dispatch when tracking data becomes available.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t16\">\n<div class=\"tn\">16<\/div>\n<div>\n<h2>Customs and Import Duties<\/h2>\n<p>For international orders, customs duty, import charges or customs handling charges imposed by the destination country are the customer\u2019s responsibility where applicable, unless mandatory law requires otherwise.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t17\">\n<div class=\"tn\">17<\/div>\n<div>\n<h2>Lost Parcels<\/h2>\n<p>If a parcel appears significantly delayed or lost, contact support@zavuniq.com. We review tracking and investigate with the relevant carrier. If confirmed lost, the resolution will be reshipment or refund.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t18\">\n<div class=\"tn\">18<\/div>\n<div>\n<h2>EU Right of Withdrawal<\/h2>\n<p>Where EU distance-selling consumer rules apply, consumers generally have a 14-day statutory right of withdrawal from receipt without giving a reason. The exercise and refund of that right remain subject to mandatory statutory rules.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t19\">\n<div class=\"tn\">19<\/div>\n<div>\n<h2>Returns<\/h2>\n<p>For items covered by the normal return policy, request a return within 14 calendar days after receipt by contacting support@zavuniq.com. Do not send goods directly to the registered address unless return instructions specifically tell you to do so.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t20\">\n<div class=\"tn\">20<\/div>\n<div>\n<h2>Return Shipping<\/h2>\n<p>For change-of-mind or other non-defective returns, the customer pays return shipping. For damaged, defective, incorrect or incomplete goods, the merchant pays the applicable return shipping cost. Where EU statutory withdrawal applies, the customer may be responsible for return shipping if clearly informed before purchase, subject to mandatory law.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t21\">\n<div class=\"tn\">21<\/div>\n<div>\n<h2>Exchanges<\/h2>\n<p>Direct exchanges are supported. For normal non-defective exchanges, the customer pays return shipping and replacement shipment shipping. For damaged, defective, incorrect or incomplete goods, the merchant pays applicable return and replacement shipping. No restocking fee is charged.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t22\">\n<div class=\"tn\">22<\/div>\n<div>\n<h2>Defective \/ Incorrect \/ Incomplete Goods<\/h2>\n<p>If goods are damaged, defective, incorrect or incomplete, contact support@zavuniq.com. Applicable statutory consumer rights remain available.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t23\">\n<div class=\"tn\">23<\/div>\n<div>\n<h2>Refunds<\/h2>\n<p>Approved refunds generally return to the original payment method. Our internal processing target is within 7 business days after returned goods are received and the necessary review is completed, subject to mandatory statutory refund deadlines. Payment providers may require additional posting time.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t24\">\n<div class=\"tn\">24<\/div>\n<div>\n<h2>Personalised Goods Exception Where Applicable<\/h2>\n<p>If such products are offered, clearly personalised, custom-made or made-to-order goods may be excluded from ordinary change-of-mind withdrawal where an applicable statutory exception permits. This does not exclude rights relating to defective, damaged, incorrect goods, merchant production errors or other mandatory statutory rights.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t25\">\n<div class=\"tn\">25<\/div>\n<div>\n<h2>Statutory Consumer Rights<\/h2>\n<p>Nothing in these Terms limits Mandatory Statutory Consumer Rights. Where EU statutory withdrawal applies, legally refundable standard original delivery costs must be refunded in accordance with applicable law. Supplementary cost above the least expensive standard delivery option may be non-refundable to the extent permitted by law.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t26\">\n<div class=\"tn\">26<\/div>\n<div>\n<h2>Intellectual Property<\/h2>\n<p>Website content, layout, text, graphics and other materials may be protected by applicable intellectual-property laws. Use is permitted only as allowed by law or with appropriate permission.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t27\">\n<div class=\"tn\">27<\/div>\n<div>\n<h2>Liability<\/h2>\n<p>Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law. Other liability is subject to the maximum extent of lawful limitation.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t28\">\n<div class=\"tn\">28<\/div>\n<div>\n<h2>Privacy<\/h2>\n<p>Personal-data processing is described in the Privacy Policy and Cookie Policy. Privacy questions may be sent to privacy@zavuniq.com.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t29\">\n<div class=\"tn\">29<\/div>\n<div>\n<h2>Changes<\/h2>\n<p>These Terms may be updated from time to time. The Last Updated value indicates the current published version.<\/p>\n<\/div>\n<\/section>\n<section class=\"term\" id=\"t30\">\n<div class=\"tn\">30<\/div>\n<div>\n<h2>Contact<\/h2>\n<p>For customer-service matters, contact support@zavuniq.com. Business hours: Monday-Friday, 09:00-18:00.<\/p>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<p><\/main><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms of Use | Legal Terms \u00b7 Website and purchase termsLast updated: Terms Terms of Use These terms set out the principal rules for website use, ordering, payment, shipping, returns, exchanges and consumer rights. 1. Scope2. Website Use3. Product Information4. Prices and Taxes5. Orders6. Order Acceptance7. Processing8. Cancellation9. Address Changes10. Payments11. Shipping Fees12. Free Shipping13. …<\/p>\n<p class=\"read-more\"> <a class=\" thunk-readmore button \" href=\"https:\/\/zavuniq.com\/bsite\/terms-of-use\/\"> <span class=\"screen-reader-text\">Terms Of Use<\/span>Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20581","page","type-page","status-publish","hentry","thunk-woo-product-list","opn-qv-enable","th-shop-mania-woo-hover-","open-single-product-tab-horizontal","open-shadow-","open-shadow-hover-"],"_links":{"self":[{"href":"https:\/\/zavuniq.com\/bsite\/wp-json\/wp\/v2\/pages\/20581","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zavuniq.com\/bsite\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zavuniq.com\/bsite\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zavuniq.com\/bsite\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zavuniq.com\/bsite\/wp-json\/wp\/v2\/comments?post=20581"}],"version-history":[{"count":2,"href":"https:\/\/zavuniq.com\/bsite\/wp-json\/wp\/v2\/pages\/20581\/revisions"}],"predecessor-version":[{"id":24485,"href":"https:\/\/zavuniq.com\/bsite\/wp-json\/wp\/v2\/pages\/20581\/revisions\/24485"}],"wp:attachment":[{"href":"https:\/\/zavuniq.com\/bsite\/wp-json\/wp\/v2\/media?parent=20581"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

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